Measurement plan
The events that matter, with name, definition and owner. A document that outlives changes of agency and tool.
Clean measurement, honest attribution and on-page testing. It's the baseline of everything we do, and a service in its own right when you already have people for the rest.
Let's talkMost marketing dashboards measure what the tool measures by default: sessions, clicks, forms sent. What leadership wants to know, what the sale cost and where it came from, isn't there, or is wrong.
And every channel claims the same sale. Add up the platforms' attributions and the company sold twice what it invoiced.
We start from the number that matters, agreed with sales leadership, and build measurement backwards from it: events, offline conversions from the CRM, consent and an attribution model you can defend in a meeting.
Then we test the pages where conversion happens. A shorter form or a clearer headline often yields more than extra media budget, at a fraction of the cost.
The events that matter, with name, definition and owner. A document that outlives changes of agency and tool.
GA4, server-side Tag Manager, consent mode, offline conversions from the CRM. Built for the data to be reliable before it's pretty.
A model chosen for your sales cycle, and an honest read of what each channel brings, including what no platform claims.
One dashboard per decision: leadership's, the media team's, sales'. Few metrics, the ones that change something.
Hypotheses ranked by impact, A/B tests on the pages that convert, and the discipline to let the test finish before deciding.
The state of current measurement, what's broken and what's lying. This is where almost every project starts.
What's being measured, how, and what doesn't reconcile with invoicing. In two weeks, a report with no hedging.
The measurement plan agreed with sales leadership, and a clean implementation, tested before going live.
Four weeks of reliable data. The starting number, by channel and by page, against which everything else is measured.
One test at a time on the pages that convert, with results going into the dashboard and shaping the next page.
Do you know what your last sale cost?
If the answer takes more than a minute, start with a measurement audit.
Having the tool installed and measuring well are different things. In most audits we find duplicate conversions, undefined events and no link to what was invoiced.
Whichever fits your sales cycle, and we say why. For long B2B cycles, last click lies; for impulse purchases, it's fine. What matters is that the model can be explained in one sentence.
It depends on the starting conversion rate. With a few hundred conversions a month you can test big changes; with fewer, you do user research and grounded changes, without pretending to statistics.
Yes, and preferably: they know the systems, we know the marketing. The measurement plan is the shared document.